Privacy Policy - Life Pivot Healing
Last Updated: October 16, 2026
Life Pivot Healing respects your privacy and is committed to handling your personal information thoughtfully and responsibly. This Privacy Policy explains what information may be collected through this website and through our services, how that information may be used and shared, and the choices available to you.
Information We Collect
We may collect personal information that you voluntarily provide when you:
Submit a contact or inquiry form
Schedule or purchase a service
Communicate with Life Pivot Healing by email or other means
Participate in coaching, grief support, or energy work services
Subscribe to communications, if offered
Life Pivot Healing requests only the information reasonably necessary to communicate with you, schedule and provide services, and process payments. This generally includes your name, email address, telephone number, scheduling information, and any information you voluntarily include in a message or inquiry. Life Pivot Healing does not request sensitive personal or health information through this website.
Information Collected Automatically
When you visit this website, certain technical information may be collected automatically through Squarespace and related technologies. This may include your IP address, browser and device information, pages visited, referring website, approximate location derived from your IP address, and information about how you interact with the website.
Cookies and similar technologies may also be used to support website functionality, security, performance, and analytics.
How We Use Your Information
Information may be used to:
Respond to inquiries and communicate with you
Schedule and provide requested services
Process payments and maintain transaction records
Manage our professional relationship
Operate, maintain, secure, and improve the website
Understand website traffic and usage
Meet legal, accounting, or administrative obligations
Life Pivot Healing does not sell your personal information.
Service Providers
Life Pivot Healing uses trusted third-party service providers to operate the website and deliver services. These currently include:
Squarespace for website hosting, website forms, and related website functionality
TidyCal for scheduling
Zoom for virtual sessions
PayPal for payment processing
These providers may collect or process information necessary to perform their services and maintain their own privacy and security practices.
Payment information submitted through PayPal is processed by PayPal. Life Pivot Healing does not receive or store your complete credit or debit card information.
Client Confidentiality
Information shared during individual coaching or grief-support sessions is treated as confidential, subject to the terms of your client agreement and applicable legal or ethical requirements.
Information may be disclosed when required by law, legal process, or court order, or when disclosure is reasonably believed to be necessary to address an imminent risk of serious harm. The specific confidentiality terms applicable to a coaching or grief-support relationship are described in the client agreement.
Energy work is a complementary wellness service and is not medical or mental health treatment.
Cookies, Analytics & Online Tracking
This website may use cookies and similar technologies provided by Squarespace or other service providers to operate the website, remember preferences, maintain security, and understand website usage.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.
Some browsers provide a “Do Not Track” signal. Because there is not a universally accepted standard for responding to these signals, this website may not respond to all Do Not Track requests. Third-party service providers may collect information about your activity through their technologies as described in their own privacy policies.
Data Security
Reasonable administrative and technical measures are used to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and Life Pivot Healing cannot guarantee absolute security.
Data Retention
Personal information is retained only for as long as reasonably necessary to provide services, maintain appropriate business and financial records, fulfill legal or professional obligations, resolve disputes, and protect legitimate business interests.
When information is no longer reasonably needed, it may be securely deleted or destroyed in accordance with applicable requirements and business practices.
Your Privacy Choices
You may contact Life Pivot Healing to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal, professional, recordkeeping, and other legitimate requirements.
You may also request that nonessential communications be discontinued at any time.
California residents may have additional privacy rights under applicable California law. Life Pivot Healing will honor applicable privacy rights as required by law.
Children’s Privacy
Life Pivot Healing’s website and services are intended for adults and are not directed to children under 13. Life Pivot Healing does not knowingly collect personal information online from children under 13.
If you believe a child has provided personal information through this website, please contact Life Pivot Healing so the information can be reviewed and, where appropriate, deleted.
International Visitors
Life Pivot Healing is based in California, United States. If you access this website from outside the United States, information you provide may be processed or stored in the United States and may be subject to U.S. laws.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in services, technology, business practices, or applicable requirements.
When material changes are made, the revised policy will be posted on this page and the “Last Updated” date will be changed accordingly.
Contact
If you have questions about this Privacy Policy, your personal information, or Life Pivot Healing’s privacy practices, please contact:
Life Pivot Healing
Mary Ludwick
California, United States
Email: lifepivothealing@gmail.com